At Eyecare of Lehi, we are always looking for ways to improve efficiency, enhance patient education and support better clinical decision-making. That mindset traces back to our founder, Robert F. Gray, OD, who championed innovation as a core part of modern optometric care. Naturally, that’s what drew us to Visionix.
Today, we use the VX 40 Lensmeter, VX 65 Digital Phoropter, VX 22 Chart Display and the Optovue Solix OCT/OCT-A. What stands out most isn't just the individual capabilities of each device but how seamlessly they work together.
A More Connected Refraction Workflow
One of the first things we noticed after implementing the Visionix suite was how much easier it became to move through the refraction process.
The VX 40 Lensmeter quickly measures a patient's current prescription and automatically transfers the information to the VX 65 Digital Phoropter. Instead of manually entering data or spending time adjusting dials, the information is already available when we start the exam. That level of integration saves time and removes unnecessary friction.
When performing a refraction, having the patient's current prescription readily available has proven especially valuable. With a single tap, we can switch between a patient's existing prescription and their newly determined prescription. While this may seem like a small feature, it has a meaningful impact on patient conversations.
Patients often ask us whether a change in prescription is significant enough to justify new glasses. Rather than explaining it in words alone, we can show them in real time, instantly demonstrating the difference between their current and updated prescriptions. Those conversations become much easier and more productive when patients can see the difference for themselves.
Simplifying Visual Testing
The VX 22 Chart Display plays an important role in tying the refraction process together. Because it integrates directly with the VX 65 Digital Phoropter, we can control the chart and testing functions from the same interface we're already using during the exam.
Whether we're adjusting letter size, switching testing modes, performing red-green testing or displaying pediatric-friendly visuals, everything is readily accessible without disrupting the flow of the exam.
Patients notice the technology as well. We still hear comments about how modern and automated the exam process feels compared to what they may have experienced elsewhere. While digital exam rooms have become increasingly common, patients appreciate how seamlessly the technology functions together.
Faster Workups, Deeper Clinical Insight
While every device in the Visionix suite contributes to efficiency, the Optovue Solix OCT/OCT-A has arguably made the greatest impact on our clinical care.
The Solix brings OCT, OCT-A, fundus imaging, anterior segment imaging and corneal topography together in a single multimodal system. Having so many capabilities available within one device helps our technicians gather a significant amount of information during the patient workup without moving between multiple instruments.
Depending on the patient and the technician, we estimate the Solix saves five to 10 minutes during each workup. Over the course of a busy clinic day, those five to 10 minutes add up fast.
Beyond efficiency, the Solix provides clinical information that helps us care for our patients more proactively.
For posterior segment care, having OCT and OCT-A data from the same acquisition allows us to assess structural and microvascular changes together in real time. The OCT-A component is particularly valuable for identifying subtle vascular changes that may precede more obvious signs of disease progression. Rather than taking a watch-and-wait approach, we can identify potential concerns earlier and determine whether additional testing or closer monitoring is warranted.
Enhancing Patient Education and Specialty Lens Care
The Solix has also become an important tool for our specialty lens patients. With FullRange® anterior segment imaging, we can evaluate the entire scleral lens profile in a single image, guiding more precise adjustments tailored to each patient's anatomy.
The technology also plays a big role in patient education. When we enter the exam room, one of the first things we do is review imaging with the patient. We can show them their optic nerve, retinal structures and blood flow patterns in the retina, along with other ocular anatomy, while discussing overall eye health.
Those conversations are often much more effective when patients can see exactly what we're seeing. For scleral lens patients, we can also walk them through the fit of their lenses and explain the measurements that guide our clinical decisions. Being able to visualize the process helps patients better understand the level of customization involved in their care.
More Than Equipment
Our experience with Visionix has extended beyond the devices themselves.
During implementation, we were struck by the company’s training approach. Instead of relying on a sales representative, Visionix provided a dedicated implementation specialist who spent two days in our office assisting with installation and training.
The first day focused primarily on installation and technician workflows. The second day covered more in-depth training for doctors and staff to ensure everyone was comfortable using the technology.
Today, our technicians operate nearly all the devices used during the patient workup process, saving valuable time while keeping patient care consistent.
At the end of the day, technology should simplify patient care, and Visionix does exactly that. Having our key diagnostic and refraction tools integrated into a single workflow keeps visits running smoothly, helps patients better understand their care and keeps the focus where it belongs—on the patient. Sounds like a win for everyone!
Dr. Collin Gray earned his doctorate from the University of Houston College of Optometry, where he held multiple leadership roles and received several honors, including Teaching Assistant of the Year and a Clinical Letter of Excellence. He specializes in myopia control, dry eye, and aesthetics. Dr. Gray serves on the Utah Optometric Association Board, teaches optometrists nationwide on advanced dry eye treatments, and is Associate Faculty at Rocky Mountain University of Health Professions, supporting clinical training and dry eye research.
Dr. Walker Shaffer earned his Bachelor of Vision Science and Doctor of Optometry degrees from the Pacific University College of Optometry in 2024. During his training, he developed a strong clinical foundation in ocular disease management and specialty contact lenses. He joined Eyecare of Lehi following graduation, where he provides comprehensive eye care with special interests in glaucoma, macular degeneration, diabetic eye disease, and specialty contact lens fittings.
This article originally appeared in Review of Optometric Business magazine in June 2026 - https://reviewob.com/connect-your-workflow-to-keep-the-focus-where-it-belongs-the-patient/.
Disclaimer: The views and experiences expressed are those of the individual user. They may involve off-label use of the medical device, which is not endorsed or approved by the manufacturer.